Remote Third-Party Coordinator: Training Services

QA; United Kingdom; Remote; GBP 26,000 - 35,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance

Pension scheme

Cycle to work

Employee discounts

Development days

Disability-friendly policies

Job summary

QA is seeking a Third Party Coordinator to support internal/external stakeholders and learners from home. You will act as the first point of contact, handle queries, provide quotes, and liaise with customers and third-party suppliers to fulfil training needs.

The role emphasizes timely documentation and governance compliance, while delivering high-quality customer service. You will work with varying teams to deliver QA programmes, manage workload, build client relationships, and escalate risks

Qualifications

• Experience in a client-centric environment and handling a range of services.
• Ability to work to defined deadlines with high accuracy.
• Track record of delivering tasks or events on time.
• Experience using CRM systems or similar IT platforms is desirable.
• Proficiency with Microsoft Word, Excel and Outlook (2007+).
• Knowledge of handling documentation in regulated environments is a plus.

Responsibilities

• Complete tasks or objectives following company policies, procedures or methods to agreed timescales/KPIs/SLA’s.
• Work with internal and external stakeholders and learners to deliver our services and programmes.
• Timely and successful completion of all required documentation in-line with regulations/governance.
• Deliver high levels of customer service to assist the wider team.
• Plan and organise own workload and coordination of related activities.
• Maintain strong relationships with members of the client team.
• Escalate risks to ensure appropriate action is taken to mitigate them.

Skills

Customer service focus

Deadline-driven

Client-centric environment

Attention to detail

Tools

CRM software

Microsoft Office (Word/Excel/Outlook)

Job description

QA is seeking a Third Party Coordinator to support internal/external stakeholders and learners from home. You will act as the first point of contact, handle queries, provide quotes, and liaise with customers and third-party suppliers to fulfil training needs.

The role emphasizes timely documentation and governance compliance, while delivering high-quality customer service. You will work with varying teams to deliver QA programmes, manage workload, build client relationships, and escalate risks