Remote Strategic Enterprise Security Advisor

Sapphire; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Remote-friendly

Office days optional

Job summary

Sapphire is seeking a Technical Account Manager to own technical relationships with Managed Security Service customers, helping them maximise value from Microsoft security investments.

You will lead service reviews, showcase value through KPIs, and identify cross-service opportunities across security and consultancy, while championing service quality and customer success. This hybrid role offers remote flexibility with time in our offices and a focus on meaningful security outcomes.

Qualifications

• Strong Microsoft security expertise.
• A customer-first, consultative mindset.
• Be a trusted adviser, not just an account contact.
• Flexible working – remote + time in our offices.
• Work with brilliant people on meaningful security outcomes.

Responsibilities

• Own and grow trusted technical relationships.
• Lead service reviews and showcase value through KPIs.
• Identify cross-service opportunities across security & consultancy.
• Champion service quality and customer success.

Skills

Microsoft security expertise

Customer-first mindset

Trusted adviser

Flexible working

Cross-team collaboration

Job description

Sapphire is seeking a Technical Account Manager to own technical relationships with Managed Security Service customers, helping them maximise value from Microsoft security investments.

You will lead service reviews, showcase value through KPIs, and identify cross-service opportunities across security and consultancy, while championing service quality and customer success. This hybrid role offers remote flexibility with time in our offices and a focus on meaningful security outcomes.