Remote Statement Retrieval Specialist

Hrstalentsolutions; Bolton; Remote; GBP 38,000 - 40,000; Full time

Job summary

Hrstalentsolutions is seeking a Statement Period Request Assistant for a remote office administration role. The position handles billing documents and focuses on retrieving statements, confirming the exact period requested, and communicating results clearly.

The role supports asynchronous work from home with no balance calculations and emphasizes meticulous document handling and follow-up communications. Salary is £27.25–£29.25 per hour, with either full-time or part-time options available.

Qualifications

• Focus on retrieving statements and sending via approved channels.
• Clear written follow-up and accurate period matching.
• You would not calculate balances or interpret transactions.

Responsibilities

• Identify the requested period for a statement and verify what the system holds.
• Deliver authorised copies through the approved channel when available.
• Hand off to other teams with precise period details if needed.
• Ask clarifying questions to narrow the period when ambiguous.
• Record and communicate periods found and any missing data clearly.

Skills

Remote work

Document retrieval

Clear communication

Tools

Statement system

Job description

Hrstalentsolutions is seeking a Statement Period Request Assistant for a remote office administration role. The position handles billing documents and focuses on retrieving statements, confirming the exact period requested, and communicating results clearly.

The role supports asynchronous work from home with no balance calculations and emphasizes meticulous document handling and follow-up communications. Salary is £27.25–£29.25 per hour, with either full-time or part-time options available.