Remote Solutions Engineer – FinTech & SaaS

NMI; United Kingdom; Remote; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

Remote-first culture

Competitive salary £45k-£60k

Pension

Private medical insurance

Job summary

NMI in the United Kingdom is seeking a Solutions Engineer to join our Solutions Engineering team. This remote role bridges Sales, Product, and Engineering to ensure customers successfully integrate and adopt NMI's payments platform.

As the technical counterpart to the sales team, you will qualify customer needs, scope tailored solutions, and guide onboarding to deliver outstanding partner and merchant experiences.

Qualifications

• 3–5 years' experience in Solutions/Sales Engineering, Solutions Consulting, or Technical Account Management, ideally in FinTech or SaaS.
• Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring.
• Experience with unattended payment environments such as Parking, Transit, EV Charging, Vending, and similar kiosk/self-service channels.
• Demonstrated experience producing solution design documents or technical scoping materials.
• Proven ability to work cross-functionally across technical and non-technical teams.
• Exceptional communication and documentation skills.

Responsibilities

• Collaborate with Account Executives and Channel Account Managers to assess and qualify customer requirements.
• Recommend tailored solutions, identify opportunities for product extensions, and evaluate the feasibility of customer-specific requests that require development work.
• Document customer use cases, solution designs, and onboarding plans so that teams share a clear picture of what has been agreed.
• Provide tailored demonstrations of the NMI platform for ISVs, ISOs, and other partner types.
• Support Sales in responding to RFPs, coordinating with Product, Engineering, and Security as needed.
• Raise and track product enhancement requests on behalf of customers and relay feedback to the Product team.
• Stay current on product updates, release notes, and roadmap discussions; support partner enablement.

Skills

Solutions Eng

Cross-functional collaboration

Communication skills

Documentation

Payment processing

Unattended payments knowledge

Job description

NMI in the United Kingdom is seeking a Solutions Engineer to join our Solutions Engineering team. This remote role bridges Sales, Product, and Engineering to ensure customers successfully integrate and adopt NMI's payments platform.

As the technical counterpart to the sales team, you will qualify customer needs, scope tailored solutions, and guide onboarding to deliver outstanding partner and merchant experiences.