Remote SME Success & Onboarding Executive

Allica Bank; Ruthin; Remote; GBP 35,000 - 60,000; Full time

Job summary

Allica Bank is hiring a Remote Customer Success Executive to drive onboarding and ongoing value for established SME clients. You will identify opportunities, engage prospects by phone and email, and convert them to our business current account and savings offerings.

Working with cross-functional teams, you will ensure excellent service, strong stakeholder relationships, and a compelling first impression of Allica Bank for new customers while operating in a fully remote capacity.

Qualifications

• Strong remote telephone sales experience with SMEs.
• Excellent stakeholder management and customer outcomes focus.
• Ability to convert prospects to active accounts via phone/email.

Responsibilities

• Identify opportunities and contact via telephone and email to convert customers to business current accounts and savings offerings.
• Manage end-to-end onboarding for new SME customers and ensure successful adoption.

Skills

Remote sales

Stakeholder management

Customer service

Job description

Allica Bank is hiring a Remote Customer Success Executive to drive onboarding and ongoing value for established SME clients. You will identify opportunities, engage prospects by phone and email, and convert them to our business current account and savings offerings.

Working with cross-functional teams, you will ensure excellent service, strong stakeholder relationships, and a compelling first impression of Allica Bank for new customers while operating in a fully remote capacity.