Remote Senior System Coordination Centre Lead

The Methodist Church in Britain; United Kingdom; À distance; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible working options

Home or remote working

Compressed hours

Résumé du poste

The Senior Manager role oversees day-to-day operations of the System Coordination Centre, turning capacity and patient-flow data into actionable actions with partners across hospital and community services. The role is home-based with occasional site visits and supports a seven-day service from 8am to 6pm, with two posts on different shift patterns.

Fit requires a degree or ten years in health and care systems, plus B7-level experience.

Qualifications

• Degree or equivalent qualification, or ten years' experience within health and care systems.
• B7 level experience or equivalent in health services (public sector) would be relevant.

Responsabilités

• Maintain real-time oversight of system capacity, demand, flow and performance, identifying risks and where support is needed.
• Manage the day-to-day operations of the System Coordination Centre.
• Lead operational calls and conversations, agree actions with partners and follow them through to delivery.
• Lead responses to system pressure, including surge and escalation, so risks reach senior decision-makers promptly.
• Work with hospital, ambulance, community, mental health and wider partners to remove barriers to safe patient flow.
• Monitor key operational metrics, identify trends and risks, and recommend action to maintain resilience.
• Produce accurate situation reports and briefings for senior leaders and NHS England.
• Contribute to winter and surge planning, using trends and forecasting to intervene earlier.
• Drive continuous improvement in SCC processes, digital tools and data analytics, with a focus on forecasting and preventative risk identification.
• Act as the primary point of contact for operational coordination across the IC.
• Provide supportive leadership to colleagues and share learning across the system.

Connaissances

Communication

Data trend spotting

Prioritisation

Formation

Degree or equivalent

Ten years in health and care systems

Description du poste

The Senior Manager role oversees day-to-day operations of the System Coordination Centre, turning capacity and patient-flow data into actionable actions with partners across hospital and community services. The role is home-based with occasional site visits and supports a seven-day service from 8am to 6pm, with two posts on different shift patterns.

Fit requires a degree or ten years in health and care systems, plus B7-level experience.