Remote Senior Solutions Engineer – Pre-Sales Leader

Twilio; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

Parental leave

Wellness leave

Healthcare

Retirement savings program

Job summary

Twilio, a remote-first company, seeks a Senior Solutions Engineer for its Digital Sales Communications team. This role enables customers to build the future of communications; you lead the technical pre-sales relationship, drive discovery, architect solutions, demonstrate the product, and build trust with both technical and non-technical stakeholders.

You’ll work with Account Executives on opportunities, PoC, RFPs, and design docs, show interactive demos, and guide customers to best-practice

Qualifications

• 5+ years of pre-sales experience selling complex, technical products or 3+ years in delivery/consulting with customer exposure.
• Excellent communicator and presenter able to gain audience confidence.
• Engaging storyteller who can explain complex topics to multiple levels of audience.
• Ability to understand a customer’s communications needs and guide them to a technical solution.
• Experience with REST APIs and cloud platforms (AWS, GCP, Azure).

Responsibilities

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Lead the technical and product sale, recommending best-practice solutions, and guiding customers on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.

Skills

Pre-sales experience

Excellent communicator

Storytelling

Discovery

REST APIs

Cloud platforms

Telecom exposure

Education

Bachelor’s/Master’s in technical discipline

Job description

Twilio, a remote-first company, seeks a Senior Solutions Engineer for its Digital Sales Communications team. This role enables customers to build the future of communications; you lead the technical pre-sales relationship, drive discovery, architect solutions, demonstrate the product, and build trust with both technical and non-technical stakeholders.

You’ll work with Account Executives on opportunities, PoC, RFPs, and design docs, show interactive demos, and guide customers to best-practice