Remote Inside Sales Pro for Social Impact SaaS

Twilio Inc.; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Twilio, a remote-first company, seeks a Digital Inside Sales Representative to grow the social impact segment. You will qualify leads, acquire new customers, and close deals within self-service accounts, while partnering with Sales, Marketing, Product, and Support to craft tailored solutions on our API platform.

This UK-based role emphasizes understanding nonprofits and community organizations, designing technically sound proposals, and maintaining an accurate forecast in Salesforce; travel is

Qualifications

• At least 1+ years of closing sales experience in a technical SaaS/CPaaS space.
• Understanding of cloud computing and selling to a technical audience.
• Experience solving problems by listening to customers and proposing solutions.
• Strong written and verbal communication, and ability to forecast.

Responsibilities

• Drive net new customer acquisition and manage full sales cycles for nonprofit accounts.
• Understand customer business and technical requirements for tailored solutions.
• Design solutions using Twilio's API platform to meet use cases.
• Collaborate with Sales, Marketing, Product, Engineering, and Support teams.
• Maintain an accurate sales pipeline and forecast in Salesforce.
• Execute automation to scale outreach while maintaining NPS and reducing churn.
• Advance deals and propose process improvements to support the team.
• Develop expertise in social impact nonprofit markets to demonstrate platform value.
• Communicate complex technical/financial details clearly and effectively.
• Balance multiple deals and projects simultaneously.

Skills

Sales

SaaS

CPaaS

CRM

Tools

Salesforce

Job description

Twilio, a remote-first company, seeks a Digital Inside Sales Representative to grow the social impact segment. You will qualify leads, acquire new customers, and close deals within self-service accounts, while partnering with Sales, Marketing, Product, and Support to craft tailored solutions on our API platform.

This UK-based role emphasizes understanding nonprofits and community organizations, designing technically sound proposals, and maintaining an accurate forecast in Salesforce; travel is