Remote Sales Manager, Customer Growth – EMEA

Hibob; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Job summary

HiBob is seeking a Sales Manager of Customer Growth to own the long-term commercial success for its existing customers across EMEA. You will lead and grow a dedicated team of Account Managers and Renewal Managers to expand HiBob's product footprint and improve retention.

You will implement data-driven strategies to maximize deal size and velocity, balancing renewal optimization with expansion opportunities and AI-enabled prospecting.

Qualifications

• 4+ years of progressive SaaS Account Management experience with consistent attainment.
• 3+ Proven experience managing an Account Management team with a positive impact on growth & retention.
• Required experience of at least 2 years with MEDDPICC sales methodology.
• Experience utilizing Clari for forecasting, pipeline inspection, and revenue intelligence; strong proficiency with Salesforce.
• Demonstrated experience creating and driving adoption of AI-driven tools to enhance prospecting and outreach.
• Expertise in driving sales through value-led selling and product bundling strategies.
• Solid understanding of sales cycles, forecasting, and pipeline management in a high-growth SaaS environment.
• Excellent communication skills with the ability to engage GTM executives.

Responsibilities

• Own the long-term commercial success and partnership value for HiBob's existing customers across EMEA.
• Lead and develop a dedicated team of Account Managers and Renewal Managers.
• Balance renewal optimisation with the strategic expansion opportunities.

Skills

SaaS Account Management

Team Leadership

MEDDPICC

Forecasting & Pipeline

CRM: Salesforce

AI-driven tools adoption

Value-based selling

Executive stakeholder communication

Tools

Clari

Salesforce

Job description

HiBob is seeking a Sales Manager of Customer Growth to own the long-term commercial success for its existing customers across EMEA. You will lead and grow a dedicated team of Account Managers and Renewal Managers to expand HiBob's product footprint and improve retention.

You will implement data-driven strategies to maximize deal size and velocity, balancing renewal optimization with expansion opportunities and AI-enabled prospecting.