Remote Returns Label Correction Specialist

HRS Talent Solutions; Guildford; Remote; GBP 38,000 - 41,000; Full time

Job summary

HRS Talent Solutions seeks a Returns Label Correction Administrator to work remotely handling online return records and documents. You will verify labels against authorised return details, flag discrepancies and coordinate corrected documents through the approved channel.

This introductory role focuses on accurate record-keeping and clear communication with the returns team. You will not decide policy or carrier decisions; instead you ensure the right document reaches the customer and maintain

Responsibilities

• Match a label issue to the existing return authorisation.
• Compare the item, reference and destination details.
• Check whether a replacement label was already requested.
• Record a mismatch without altering carrier data yourself.
• Send the correct approved document when it is available.
• Note a customer who has already shipped the parcel.

Job description

HRS Talent Solutions seeks a Returns Label Correction Administrator to work remotely handling online return records and documents. You will verify labels against authorised return details, flag discrepancies and coordinate corrected documents through the approved channel.

This introductory role focuses on accurate record-keeping and clear communication with the returns team. You will not decide policy or carrier decisions; instead you ensure the right document reaches the customer and maintain