Remote Returns Label Specialist

Hrstalentsolutions; Guildford; Remote; GBP 38,000 - 41,000; Full time

Job summary

Hrstalentsolutions is seeking a Returns Label Correction Administrator for remote office administration. The role involves reviewing return documents, ensuring correct labeling, and guiding the team to issue the proper documents. The position is full-time or part-time with an hourly rate of £27.75–£30.00.

As part of the returns team, you will read customer messages, compare details, and flag discrepancies. You will maintain records and route issues through approved channels, without making

Qualifications

• You need to be comfortable comparing references and recognising when two similar parcels belong to different returns.
• The role is remote and uses online return records, email and a shared case system from a home office.
• Previous shipping knowledge is useful but unnecessary.

Responsibilities

• Match a label issue to the existing return authorisation.
• Compare the item, reference and supplied destination details.
• Check whether a replacement label was already requested.
• Record a mismatch without altering carrier data yourself.
• Ask the authorised team to issue or approve a correction.
• Send the correct approved document when it is available.
• Note a customer who has already shipped the parcel.
• Keep the case open until the assigned handoff is complete.

Job description

Hrstalentsolutions is seeking a Returns Label Correction Administrator for remote office administration. The role involves reviewing return documents, ensuring correct labeling, and guiding the team to issue the proper documents. The position is full-time or part-time with an hourly rate of £27.75–£30.00.

As part of the returns team, you will read customer messages, compare details, and flag discrepancies. You will maintain records and route issues through approved channels, without making