Remote Renewals Specialist for Cybersecurity

Sophos Group; Oxford; Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Remote-first culture

Comprehensive benefits

Job summary

Sophos, a global cybersecurity leader, seeks a Renewals Representative to partner with Account Managers and achieve renewal and expansion targets. You will manage renewal opportunities, preserve customer relationships, and ensure revenue recognition in your territory.

The role emphasizes collaboration, accurate forecasting in SFDC, and execution of renewals processes. 1–3+ years in renewal or sales roles, Salesforce CPQ familiarity, and strong communication are expected.

Qualifications

• Bachelor’s degree in Business Administration, Communications, or Marketing, or proven relevant experience.
• 1-3+ years renewal account management or sales with large organizations and quota attainment.
• Familiarity with Salesforce Lightning and CPQ; plus Outreach, Excel, Power BI, and Outlook.
• Strong Renewals sales cycle knowledge, buyer personas, and closing skills.
• Excellent communication and collaboration skills; self-motivated and proactive.

Responsibilities

• Collaborate with Account Managers to maximize Net Revenue Retention in shared territories.
• Help achieve quarterly renewal and expansion sales goals and build relationships with partners and buyers.
• Maintain relationships with customers and align their needs with Sophos solutions.
• Identify renewal risks and coordinate with partners and teams to mitigate risk.
• Support end-to-end renewals, forecast renewals in SFDC, and follow established processes.
• Conduct campaigns, document activities, and advance renewal opportunities to closure.

Skills

Renewals sales experience

Relationship building

Negotiation skills

Communication skills

Independent worker

Education

Bachelor’s degree in Business Administration, Communications, or Marketing

Tools

Salesforce Lightning

CPQ

Outreach

Excel

Power BI

Outlook

Job description

Sophos, a global cybersecurity leader, seeks a Renewals Representative to partner with Account Managers and achieve renewal and expansion targets. You will manage renewal opportunities, preserve customer relationships, and ensure revenue recognition in your territory.

The role emphasizes collaboration, accurate forecasting in SFDC, and execution of renewals processes. 1–3+ years in renewal or sales roles, Salesforce CPQ familiarity, and strong communication are expected.