Renewals & Upsell Account Manager

Palo Alto Networks; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare

On-site gym facilities

Professional development

Equity/Stock options

ESPP

401(k)

Job summary

Palo Alto Networks is seeking a Renewals Account Manager to secure renewals across portfolios and drive customer retention. The role collaborates with Channel and Sales teams to ensure a positive deployment experience, while identifying opportunities for multi-year renewals and upsell prospects.

You will generate coterminous quotes, manage maintenance renewals and provide accurate forecasts using Salesforce.com and Clari. Strong communication across internal teams is essential for success.

Qualifications

• Experience managing renewal portfolios and customer retention.
• Ability to forecast renewals and revenue with accuracy.
• Proven quoting experience for contract renewals and upsells.

Responsibilities

• Renew contracts across all portfolios and manage renewals in territory.
• Collaborate with Channel and Sales teams to ensure customer success.
• Generate quotes including coterminous quotes and multi-year renewals.
• Forecast using Salesforce.com and Clari; support Sales Ops and IT improvements.

Skills

Renewals

Account management

Forecasting

Quoting

Salesforce

Clari

Channel collaboration

Tools

Salesforce

Clari

CPQ

Job description

Palo Alto Networks is seeking a Renewals Account Manager to secure renewals across portfolios and drive customer retention. The role collaborates with Channel and Sales teams to ensure a positive deployment experience, while identifying opportunities for multi-year renewals and upsell prospects.

You will generate coterminous quotes, manage maintenance renewals and provide accurate forecasts using Salesforce.com and Clari. Strong communication across internal teams is essential for success.