Senior Renewal Lead — Cybersecurity (Remote)

Sophos; Abingdon; On-site; GBP 45,000 - 75,000; Full time

Job summary

Sophos is seeking a Senior Renewal Representative to drive renewal targets in the India market. You will manage the full renewals pipeline, ensuring customers renew and expand where possible, while maintaining accurate forecasts in SFDC and coordinating with partners and internal teams.

Ideal candidates have 3+ years in renewal account management within cybersecurity, strong negotiation skills, and the ability to build strategic account plans with senior executives.

Qualifications

• 3 years’ experience in renewal account management with cyber security domain.
• Experience with SFDC/Salesforce CRM.
• Strong understanding of the enterprise renewals sales cycle and buyer personas.

Responsibilities

• Achieve quarterly renewal sales goals and build strong relationships with key buyers.
• Maintain customer relationships and align their needs with Sophos solutions.
• Identify renewal risks and coordinate with partners and teams to mitigate risk.
• Gather documentation for revenue recognition and manage the renewals pipeline in SFDC.
• Own the end-to-end renewals process and forecast status in SFDC.
• Execute planned engagement cadences and develop strategic account plans when appropriate.
• Support new business sales when expansion coincides with renewals to drive growth.

Skills

Negotiation

Relationship building

Strategic account management

Tools

SFDC/Salesforce CRM

Job description

Sophos is seeking a Senior Renewal Representative to drive renewal targets in the India market. You will manage the full renewals pipeline, ensuring customers renew and expand where possible, while maintaining accurate forecasts in SFDC and coordinating with partners and internal teams.

Ideal candidates have 3+ years in renewal account management within cybersecurity, strong negotiation skills, and the ability to build strategic account plans with senior executives.