Remote-Ready Medical Imaging Field Service Engineer

Healthcare 21 Group; Reading; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

HC21 training academy

Pension

Life assurance & income protection

Remote/flexible working

Long service awards

Job summary

Xograph Healthcare, part of Healthcare 21 Group, is a leading medical imaging equipment supplier across the UK and Ireland. We are seeking a Field Service Engineer to install, calibrate, maintain and repair X-Ray equipment, developing specialist competence in this area and supporting other HC21 devices as required.

You will travel within the UK and Ireland, perform on-site service in clinical environments, and work with customers to ensure safe performance and high uptime.

Qualifications

• HNC/HND or equivalent qualification in electronics, electrical engineering, biomedical engineering or a related discipline.
• Field service experience within medical equipment is preferred.
• Strong diagnostic capability across electrical, electronic, mechanical, IT and software-controlled systems.
• Full UK driving licence and willingness to travel within the UK and Ireland when required.
• DBS clearance, or the ability to obtain it.
• 40 hours per week, Monday to Friday, with flexibility aligned to service requirements.

Responsibilities

• Carry out installation, commissioning, preventative maintenance, calibration, fault diagnosis and repair on equipment for which you have received appropriate training and been assessed as competent.
• Provide primary technical support for your predominant product branch while developing the skills required to support the wider HC21 equipment portfolio.
• Respond promptly to equipment breakdowns and work to minimise disruption to clinical services.
• Provide first-line diagnostics and technical support by telephone, remote access or customer liaison where appropriate.
• Ensure all work is completed safely and in accordance with manufacturer instructions, approved training, company procedures and applicable regulatory requirements.

Skills

Field service experience

Diagnostic capability

Willingness to travel

Full UK driving licence

DBS clearance eligibility

Education

HNC/HND or equivalent in electronics/engineering

Tools

Diagnostic software

Digital service platforms

Laptops

Job description

Xograph Healthcare, part of Healthcare 21 Group, is a leading medical imaging equipment supplier across the UK and Ireland. We are seeking a Field Service Engineer to install, calibrate, maintain and repair X-Ray equipment, developing specialist competence in this area and supporting other HC21 devices as required.

You will travel within the UK and Ireland, perform on-site service in clinical environments, and work with customers to ensure safe performance and high uptime.