Remote Property Operations Manager — Contractor Partnerships

Tristone Nash; Astwood Bank; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Tristone Nash is seeking an experienced Property Operations Manager for a national housing association in the UK. You will lead regional services across planned investment, repairs, and estate management, delivering customer-focused outcomes and value for money.

You will manage contractors, budgets and a dispersed surveying team, embed regulatory compliance, and report to the Assistant Director of Responsive Repairs & Capital Investment.

Qualifications

• Experience managing strategic contractor partnerships within social housing.
• Experience leading surveying or operational teams.
• Experience managing large operational budgets.
• Full UK Driving Licence.

Responsibilities

• Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services.
• Build and maintain long-term strategic partnerships with key contractors and supply chain partners.
• Drive contractor performance through effective contract management, KPI monitoring and continuous improvement.
• Champion customer-focused service delivery, ensuring residents remain at the heart of decision making.
• Embed organisational values across all partnership arrangements.
• Develop innovative ways of working to improve efficiency, reduce costs and maximise social value.
• Support procurement, mobilisation and ongoing performance management of new contractors.
• Manage regional budgets and ensure services are delivered within agreed financial parameters.
• Ensure full compliance with statutory, contractual and regulatory requirements.
• Produce performance reports and strategic insights for senior leadership.

Skills

Contractor partnerships

Budget management

Stakeholder management

Team leadership

Construction contracts

Compliance knowledge

Value for money

Education

HND in Construction

Building Surveying

Housing related discipline

Job description

Tristone Nash is seeking an experienced Property Operations Manager for a national housing association in the UK. You will lead regional services across planned investment, repairs, and estate management, delivering customer-focused outcomes and value for money.

You will manage contractors, budgets and a dispersed surveying team, embed regulatory compliance, and report to the Assistant Director of Responsive Repairs & Capital Investment.