Remote Pricing & Monetisation Product Ops Lead

Spendesk; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Flexible on-site and remote policy

Lunch 60% funded by Spendesk

Health insurance

Gym/Wellness stipend

Mental health support

Latest tech equipment

Snack-friendly office

Job summary

Spendesk is seeking a Product Operations Manager, Pricing & Monetisation to place pricing at the core of product decisions. You’ll bridge product, finance, and GTM, delivering one view of monetisation across teams and setting governance for pricing changes.

You’ll lead the monetisation forum, own price-up cycles, and maintain a single price book with clear rules. Strong quantitative skills and AI fluency are highly valued.

Qualifications

• 4 to 7 years in product operations, business operations, chief of staff, strategy or FP&A roles in a B2B SaaS or fintech scale-up.
• You have built a revenue or margin model that other teams relied on to decide, and you can say where it was wrong and what you changed.
• You have changed how an organisation decides something without authority over the people involved, and you can show the before and after.
• Strong quantitative skills: Sheets to a high standard, SQL, and the judgement to build a defensible case from imperfect data.
• Fluency with AI tools and high leverage from them, with concrete examples of how they changed the speed and quality of your work.
• Product instinct: you start from the value delivered to the customer, and you can tell a capability that has earned a price from one that has not.
• Commercially grounded: a pricing decision only counts if a salesperson can sell it and a customer can understand it.
• You can say no to senior people with data, stay in the room, and make the decision stick across Finance and Sales once it is taken.
• Exposure to pricing or monetisation work, and to fintech or payments economics (interchange, cashback, FX), is a plus.
• Business fluency in English; French is a strong plus.
• Entrepreneurs. We rely on entrepreneurial spirit always as we are still on chapter 1 of our story.

Responsibilities

• Build the measurement: revenue net of discounts and cashback by product line and segment, net revenue retention by package, add-on and attach economics, discount leakage, and an allocation rule for the core platform that Finance and Product both sign.
• Run the monetisation review, the forum where packaging and pricing decisions get made: pre-reads, options, decision log and follow-through. Group Product Managers propose, the review decides.
• Own the annual price increase recommendation: who, how much, when, and what we offer in exchange. Design it around the state of our relationship with each customer and measure it cohort by cohort.
• Keep one price book: plans, add-ons, coupons and migration rules, including the move of legacy plans to the current packaging, as a single source of truth.
• Be the monetisation question at the problem gate of every new capability: has the team earned the right to price this, which mechanism is fair to the client, and how will we know.
• Inform without owning: bring models and recommendations to the Financial Services team on cashback and to the AI product team on agent pricing.
• Know when not to touch the lever: recommend against an increase, a discount or a new package when the evidence says so, and defend it in front of the leadership team.

Skills

Pricing & Monetisation

SQL

Data analysis

AI tools

Product operations

Stakeholder management

English fluency

Entrepreneurial spirit

Job description

Spendesk is seeking a Product Operations Manager, Pricing & Monetisation to place pricing at the core of product decisions. You’ll bridge product, finance, and GTM, delivering one view of monetisation across teams and setting governance for pricing changes.

You’ll lead the monetisation forum, own price-up cycles, and maintain a single price book with clear rules. Strong quantitative skills and AI fluency are highly valued.