Global Pricing & Monetisation Director

Trustpilot, Inc.; Greater London; Hybrid; GBP 140,000 - 200,000; Full time

Benefits offered by this job

Flexible working options

Bonus

25 days holiday (28 after 2 years)

Volunteering days

Learning & development via Trustpilot

Pension and life insurance

Health insurance

Job summary

Trustpilot seeks a Director of Pricing Strategy to design and execute our global monetisation plan. You will optimize packaging, align value with customer segments, and partner with Product, Data Science, Marketing, Legal and Finance to drive revenue growth.

You will explore new SaaS pricing models beyond subscription, focus on NRR and revenue uplift, and ensure competitive, value-based plans across markets. A hands-on, results-driven leader is essential for this cross-functional role.

Qualifications

• Proven track record delivering commercial initiatives with financial impact.
• Experience in pricing, monetization or strategy roles in matrixed organizations.
• Understanding of SaaS pricing models, metrics (NRR, churn) and value-based pricing.
• Strong stakeholder management to influence senior leaders.
• Curious, entrepreneurial mindset with ability to navigate ambiguity.

Responsibilities

• Lead development and optimization of Trustpilot's core B2B pricing and packaging.
• Define feature packaging and tiering in collaboration with Product and Product Marketing.
• Ideate and pilot new monetization models to improve upgrade rates and revenue.
• Support annual budget setting and company goals with the Pricing & Monetisation function.
• Identify ancillary revenue opportunities from hypothesis to business cases.
• Monitor market trends to bring external perspective into pricing decisions.

Skills

Pricing strategy

Monetization

Strategic leadership

Stakeholder management

Analytical thinking

Business case development

Job description

Trustpilot seeks a Director of Pricing Strategy to design and execute our global monetisation plan. You will optimize packaging, align value with customer segments, and partner with Product, Data Science, Marketing, Legal and Finance to drive revenue growth.

You will explore new SaaS pricing models beyond subscription, focus on NRR and revenue uplift, and ensure competitive, value-based plans across markets. A hands-on, results-driven leader is essential for this cross-functional role.