Remote Part-Time Scheduling & Care Coordination Assistant

South Lanarkshire Council; East Kilbride; Hybrid; GBP 22,000 - 23,000; Part time

Benefits offered by this job

Pension scheme

Flexible working

Annual leave up to 33 days

Employee discounts

Job summary

South Lanarkshire Council in East Kilbride is seeking a Scheduling Assistant to join a busy Home Carers team. This permanent, part-time role offers 26.25 hours per week on a four-week shift pattern, with some home-working and office duties, and a rotational daytime/evening schedule.

You will coordinate appointments, allocate workloads, use IT systems, and support carers in a fast-paced, customer-facing environment. The post includes training and progression opportunities within Council services.

Qualifications

• Administrative or scheduling experience
• Working in a fast paced or customer facing environment
• Accuracy, organisation, and attention to detail
• Managing Telephone Calls and Supporting People in Difficulty This role involves responding to telephone calls from individuals who may be experiencing difficulty or distress.

Responsibilities

• Provide scheduling support to Home Carers and allocate workloads
• Use IT systems to manage rosters and appointments
• Liaise with carers, clients and colleagues to coordinate care
• Handle inquiries and maintain accurate records in systems

Skills

Scheduling experience

Administrative work

Customer service

Telephone handling

IT literacy

Tools

Microsoft Office

Scheduling systems

Databases

Job description

South Lanarkshire Council in East Kilbride is seeking a Scheduling Assistant to join a busy Home Carers team. This permanent, part-time role offers 26.25 hours per week on a four-week shift pattern, with some home-working and office duties, and a rotational daytime/evening schedule.

You will coordinate appointments, allocate workloads, use IT systems, and support carers in a fast-paced, customer-facing environment. The post includes training and progression opportunities within Council services.