Remote Order Change Specialist

Hrstalentsolutions; Hempstalls; Remote; GBP 41.000 - 43.000; Vollzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

Hrstalentsolutions seeks a detail-oriented Order Change Request Logger to handle remote customer messages related to order changes. You will link requests to orders, explain next steps, and help route inquiries to the appropriate teams from a home office.

The role emphasizes accurate recording, timely updates, and clear communication to ensure the correct status is reflected in the system. Remote work is available with flexible hours.

Qualifikationen

• Experience reading and routing customer messages with accuracy.
• Ability to log and track order-change requests without errors.
• Proactive communication and careful follow-up in a remote setting.

Aufgaben

• Read incoming messages and link each request to the correct order.
• Explain the next steps using approved information and routing to the right team.
• Log requests accurately and update status as decisions are made.
• Maintain a clear, traceable record of changes in a remote environment.

Kenntnisse

Reading incoming messages

Linking requests to orders

Explaining next steps clearly

Attention to detail

Time management

Clear communication

Tools

Online order system

Message queue

Order log

Jobbeschreibung

Hrstalentsolutions seeks a detail-oriented Order Change Request Logger to handle remote customer messages related to order changes. You will link requests to orders, explain next steps, and help route inquiries to the appropriate teams from a home office.

The role emphasizes accurate recording, timely updates, and clear communication to ensure the correct status is reflected in the system. Remote work is available with flexible hours.