Remote Onboarding Specialist: French Speaking

Mindbody; United Kingdom; Remote; GBP 28,000 - 48,000; Full time

Benefits offered by this job

Private Health Insurance (AXA)

Dental Insurance (BUPA)

Monthly Wellness Stipend

Discounted ClassPass Plan

Life and Critical Illness Insurance

Cycle-to-Work Scheme

Job summary

A wellness technology company in the United Kingdom is looking for an Onboarding Specialist to provide training and support for their software as part of a fully remote team. The ideal candidate will have advanced proficiency in French and experience in customer service. Important skills include effective communication, time management, and the ability to solve customer questions. This role promotes engagement through proactive follow-up and builds trust with customers. A comprehensive benefits package is offered, including private health insurance, wellness stipends, and a pension scheme.

Qualifications

• Effective verbal and written communication skills are essential.
• Ability to respond to customer questions in both one-on-one and group settings.
• Knowledgeable in current industry practices and technology.

Responsibilities

• Manage accounts for assigned customers and provide training support.
• Identify customer needs and recommend additional services.
• Build trust with customers using knowledge of products.

Skills

Advanced Proficiency in French

Customer service experience

Strong time management skills

Ability to read, analyze and solve questions

Training or teaching experience

Education

Bachelor’s degree or High School diploma

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

A wellness technology company in the United Kingdom is looking for an Onboarding Specialist to provide training and support for their software as part of a fully remote team. The ideal candidate will have advanced proficiency in French and experience in customer service. Important skills include effective communication, time management, and the ability to solve customer questions. This role promotes engagement through proactive follow-up and builds trust with customers. A comprehensive benefits package is offered, including private health insurance, wellness stipends, and a pension scheme.