Remote Onboarding Information Specialist

Hrs Talent Solutions; United Kingdom; Teletrabalho; GBP 38 000 - 41 000; Tempo integral

Resumo da oferta

Hrs Talent Solutions is seeking a New Customer Information Assistant for remote work in the United Kingdom. The role focuses on handling routine questions after account setup, sending approved welcome information, and guiding customers to the right resources.

The position is available on both full-time and part-time bases, with a weekly remote workflow and emphasis on accurate, clear written communication. Hourly pay ranges from £27.50 to £29.50.

Qualificações

• Clear written communication style.
• Ability to work remotely with accuracy.
• Comfort with basic computer tasks and record-keeping.

Responsabilidades

• Send approved welcome information and tailored messages to customers.
• Check account status and refer questions to the right colleague when needed.
• Select the appropriate introductory materials for the service and provide links.
• Record sending actions and note delivery issues or questions from customers.
• Handoff complex cases to the responsible team while preserving the original question.

Conhecimentos

Customer service

Written communication

Attention to detail

Descrição da oferta de emprego

Hrs Talent Solutions is seeking a New Customer Information Assistant for remote work in the United Kingdom. The role focuses on handling routine questions after account setup, sending approved welcome information, and guiding customers to the right resources.

The position is available on both full-time and part-time bases, with a weekly remote workflow and emphasis on accurate, clear written communication. Hourly pay ranges from £27.50 to £29.50.