Remote Key Account Manager (Wales) – Membership Growth

EasyInfoBlog.com LLC; Wales; Hybride; GBP 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Networking events

Diverse and inclusive workplace

Remote work arrangement

Résumé du poste

BESA Group, based in the United Kingdom, is seeking a Key Account Manager to oversee contractor memberships in Wales and adjacent regions. You will grow relationships with member businesses, understand their priorities, and drive engagement with BESA support services and benefits.

You will identify retention risks early, develop opportunities for membership expansion and collaborate with the sales and membership teams to deliver value and insights from iMIS data.

Qualifications

• Candidates must reside in Wales with a strong connection to the country
• Experience in account management, key account management, membership engagement or business development
• Strong relationship management and communication skills
• Ability to manage a portfolio of accounts and identify retention risk and growth opportunities
• Experience using CRM or membership management systems

Responsabilités

• Manage, retain and grow BESA contractor membership within the allocated geographical area
• Build and maintain relationships with key contacts across member businesses
• Understand members' businesses, priorities, challenges and use of BESA support services
• Identify retention risks early and take action before membership renewal becomes a concern
• Ensure members understand and access BESA support, engagement activities, certificate schemes and benefits
• Identify and develop new contractor membership opportunities
• Support regional growth through Member Pledge, referrals, supply chain opportunities, former members, event leads and warm introductions
• Progress opportunities directly or hand them over to the sales team where appropriate
• Track opportunities and account information in iMIS
• Identify suitable members for the BESA Member Pledge and support signed relationships
• Work with Membership Operations to clean, map, upload and tag supply chain lists in iMIS
• Support conversion of supply chain contractors into full BESA contractor membership
• Represent BESA across Wales and the allocated geographical area
• Attend member meetings, events, sector events and engagement activities
• Promote BESA as the trade body for building engineering services contractors
• Identify opportunities for member stories, case studies, insight and examples of member value
• Feed member challenges, retention risks, market trends and growth opportunities back into the business
• Deliver account plans, monthly RAG reporting, new membership opportunities, Member Pledge relationships, supply chain growth, accurate iMIS records and weekly/monthly reporting

Connaissances

Account management

Relationship building

CRM experience

Outils

CRM systems

Description du poste

BESA Group, based in the United Kingdom, is seeking a Key Account Manager to oversee contractor memberships in Wales and adjacent regions. You will grow relationships with member businesses, understand their priorities, and drive engagement with BESA support services and benefits.

You will identify retention risks early, develop opportunities for membership expansion and collaborate with the sales and membership teams to deliver value and insights from iMIS data.