Remote Junior Account Manager | Grow SaaS Accounts

IPinfo; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Flexible remote working options

Opportunities for professional growth

Job summary

IPinfo is seeking a talented Jnr. Account Manager to act as the primary contact for strategic clients, ensuring their success with IPInfo data. Responsibilities include managing relationships, identifying upsell opportunities, and collaborating with various teams to provide exceptional results.

The ideal candidate will have 1-2 years of account management experience, strong communication skills, and proficiency in CRM tools. Join us to contribute to a fast-paced, innovative team committed to customer success and data-driven insights.

Qualifications

• 1-2 years of experience in account management, preferably in the SaaS or data services industry.
• Demonstrated success in managing SMB and Enterprise accounts.
• Proficient in using CRM tools to track client metrics.

Responsibilities

• Build and maintain strong relationships with clients.
• Identify upsell opportunities to expand revenue.
• Act as the liaison for addressing client technical issues.

Skills

Account management

Customer success

Communication skills

CRM tools (e.g., Salesforce)

AI proficiency

Tools

Salesforce

HubSpot

Analytics platforms

Job description

IPinfo is seeking a talented Jnr. Account Manager to act as the primary contact for strategic clients, ensuring their success with IPInfo data. Responsibilities include managing relationships, identifying upsell opportunities, and collaborating with various teams to provide exceptional results.

The ideal candidate will have 1-2 years of account management experience, strong communication skills, and proficiency in CRM tools. Join us to contribute to a fast-paced, innovative team committed to customer success and data-driven insights.