Remote International Payroll Operations Coordinator

IRIS Software Group; Chichester; On-site; GBP 35,000 - 52,000; Full time

Job summary

IRIS Software Group is seeking an organised International Payroll Operations Advisor to coordinate onboarding, data, and deadlines across more than 50 countries. This remote role requires you to stay connected with teams in the UK and abroad while delivering accurate payroll operations.

You will maintain data quality, prepare KPI reports, support AML activities, and drive process improvements to ensure timely payroll delivery. A customer-first mindset and strong collaboration are essential.

Qualifications

• Experience in an operations administration or coordination role.
• Strong organisational and multitasking skills.
• Excellent Excel skills and confidence working with spreadsheets and data.
• Experience using CRM systems.
• Great attention to detail.
• Confidence managing multiple priorities and deadlines simultaneously.
• Strong communication skills and the ability to build relationships across different teams.
• A professional approach to handling confidential information.
• A customer-first mindset.
• Experience within payroll, payments or financial services would be highly beneficial, but it’s not essential.

Responsibilities

• Coordinating customer onboarding and ensuring everything is ready before payroll services begin.
• Maintaining accurate customer and operational information across multiple systems.
• Managing client contracts and onboarding data.
• Producing KPI and SLA reports accurately and on time.
• Reconciling implementation data to ensure complete accuracy.
• Supporting Anti‑Money Laundering (AML) operational activities.
• Working closely with Payroll Operations, Commercial teams and external partners across multiple countries.
• Coordinating activity across several workstreams to keep projects moving and deadlines on track.
• Identifying opportunities to improve processes and make the team more efficient.
• Helping deliver an excellent customer experience by ensuring everything happens accurately and on schedule.

Skills

Operations coordination

Organisational skills

Multitasking

Attention to detail

Communication skills

Confidential info handling

Customer focus

Relationship building

Tools

Excel

CRM systems

Job description

IRIS Software Group is seeking an organised International Payroll Operations Advisor to coordinate onboarding, data, and deadlines across more than 50 countries. This remote role requires you to stay connected with teams in the UK and abroad while delivering accurate payroll operations.

You will maintain data quality, prepare KPI reports, support AML activities, and drive process improvements to ensure timely payroll delivery. A customer-first mindset and strong collaboration are essential.