Senior Client Payroll Executive

IRIS Software Group; United Kingdom; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible remote and hybrid working

Ongoing professional development

Career progression within a market-lea

Supportive and collaborative team

Job summary

IRIS Software Group in the United Kingdom is seeking an experienced Senior Client Payroll Executive to join our growing Client Payroll team. You will deliver payroll expertise across a portfolio of clients and mentor junior colleagues.

You will act as SME on payroll legislation and compliance, help resolve complex queries, ensure accurate on-time payroll processing, and drive continuous improvement within a supportive and collaborative payroll function.

Qualifications

• Proven experience in a payroll environment.
• Knowledge of payroll legislation, tax, National Insurance and compliance requirements.
• Excellent attention to detail and numerical accuracy.
• Experience coaching, mentoring, or supporting junior colleagues.
• Strong communication and interpersonal skills.
• A proactive and customer-focused approach.

Responsibilities

• Provide payroll expertise and support across a portfolio of payroll clients.
• Support and mentor Client Payroll Trainees and Administrators.
• Act as a subject matter expert on payroll legislation and compliance.
• Assist with complex payroll processing and query resolution.
• Ensure payrolls are processed accurately and delivered on time.
• Support quality assurance and continuous improvement initiatives.
• Build strong working relationships with internal teams and customers.
• Contribute to maintaining excellent service standards across the payroll function.

Skills

Payroll experience

Payroll legislation knowledge

Numerical accuracy

Coaching/mentoring

Communication

Customer-focused

Tools

Payroll software systems

Job description

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

The Opportunity

We are looking for an experienced Senior Client Payroll Executive to join our growing Client Payroll team.

This is an excellent opportunity for a payroll professional who enjoys combining technical expertise with people development. You'll play a vital role in supporting payroll operations, mentoring team members, and ensuring our customers receive an exceptional payroll service.

Key Responsibilities

• Provide payroll expertise and support across a portfolio of payroll clients.
• Support and mentor Client Payroll Trainees and Administrators.
• Act as a subject matter expert on payroll legislation and compliance.
• Assist with complex payroll processing and query resolution.
• Ensure payrolls are processed accurately and delivered on time.
• Support quality assurance and continuous improvement initiatives.
• Build strong working relationships with internal teams and customers.
• Contribute to maintaining excellent service standards across the payroll function.

About You

To be successful in this role, you will have:

• Proven experience working in a payroll environment.
• Strong knowledge of payroll legislation, tax, National Insurance, statutory payments, and compliance requirements.
• Excellent attention to detail and numerical accuracy.
• Experience coaching, mentoring, or supporting junior colleagues.
• Strong communication and interpersonal skills.
• A proactive and customer-focused approach.

Desirable Skills

• Experience working within a bureau or managed payroll environment.
• Knowledge of payroll software systems.
• Experience managing complex payroll cases or escalated queries.
• Payroll qualifications or relevant professional certifications.

What We Offer

• Competitive salary and benefits package.
• Flexible remote and hybrid working opportunities.
• Ongoing professional development and training.
• Career progression within a market-leading software and services organisation.
• Supportive and collaborative team culture.

Why You’ll Love Working Here

• Impact: Your work will influence millions globally.
• Growth: Continuous learning and career development opportunities.
• Belonging: A culture that celebrates diversity and empowers every individual.

What to expect from our hiring process

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role - more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study - but typically you can expect:

1. Application review - we assess your experience and potential
2. Initial call - a short conversation to learn about you and share more about the role
3. Skills assessment - tailored to the position, e.g. case study, coding challenge or portfolio review
4. Final interview - meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.