Remote Internal Account Manager - IT MSP

Ultimaze Ltd trading as TSR Select; King's Lynn; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Private health insurance

25 days holiday + bank holidays

Job summary

Ultimaze Ltd trading as TSR Select is seeking an Internal Account Manager to look after and nurture client relationships within their health and social care IT environment. The role blends home-based work with a weekly visit to the Kings Lynn office.

You'll respond quickly to urgent client issues, manage vendor relationships, and support customers with IT product guidance. You may assist with quotes, though quoting is done by another team, and the role is non-sales and relationship-focused.

Qualifications

• Experience managing client relationships in IT services.
• Ability to coordinate with vendors and internal teams.
• Comfort advising clients on IT products and services.

Responsibilities

• Manage and nurture client relationships across the base.
• Respond promptly to urgent client issues and inquiries.
• Liaise with vendors/partners to support client needs.
• Pull together quotes and provide guidance on IT solutions.

Skills

Client relationship management

Vendor liaison

IT product advisory

Tools

Quotes preparation

Job description

Ultimaze Ltd trading as TSR Select is seeking an Internal Account Manager to look after and nurture client relationships within their health and social care IT environment. The role blends home-based work with a weekly visit to the Kings Lynn office.

You'll respond quickly to urgent client issues, manage vendor relationships, and support customers with IT product guidance. You may assist with quotes, though quoting is done by another team, and the role is non-sales and relationship-focused.