Remote Insurance Support & Automation Admin

Arch Insurance Group Inc.; Colchester; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Arch Europe Insurance Services Ltd is seeking an organised Administrative Support to join the National Underwriting Hub. You will provide essential clerical assistance, handle IT system processing activities and answer phone calls from customers and brokers to assist with Motor Insurance Database inquiries.

You will manage high volumes of work with accuracy, work independently when required and participate in training to maintain high standards.

Qualifications

• GCSE Mathematics and English at grade C or above.
• Insurance qualifications desirable but not essential.
• Experience in an office environment desirable.
• Experience in the Insurance industry desirable but not essential.

Responsabilités

• Provide administrative support to the National Underwriting Hub, including IT system processing activities and handling phone calls from customers/brokers to assist with Motor Insurance Database enquiries.
• Manage high volumes of work with accuracy and efficiency while adapting to tasks with differing service levels.
• Proactively obtain additional data where gaps exist; monitor and close queried items of work.
• Undertake initial and ongoing training to maintain high quality on current and new activities.
• Identify and feedback process improvements; adopt a continuous improvement mindset.
• Collaborate with colleagues in the UK Regional Division to automate tasks where possible.

Connaissances

Reliable

Service mindset

MS Excel

Office skills

Resilience

Initiative

Attention to detail

Communication skills

Formation

GCSE Math & English (Grade C+)

Insurance qualifications desirable

Description du poste

Arch Europe Insurance Services Ltd is seeking an organised Administrative Support to join the National Underwriting Hub. You will provide essential clerical assistance, handle IT system processing activities and answer phone calls from customers and brokers to assist with Motor Insurance Database inquiries.

You will manage high volumes of work with accuracy, work independently when required and participate in training to maintain high standards.