Remote Income Admin Officer (Temporary) - Higher Ed

Michael Page; Greater London; Remote; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Work from home

Temporary position

Job summary

Michael Page is recruiting an Income Admin Officer for a temporary role in the higher education sector in the Greater London area. You will provide financial support to individuals, resolve queries, and contribute to a smooth income collection process with confidentiality and professionalism.

Responsibilities include invoicing, debt collection administration, and assisting with write-offs and refunds, while seeking process improvements and delivering excellent internal and external service.

Qualifications

• Recent experience in an administration role within an income collection context.
• Understanding of financial support and income management processes.
• Familiarity with income collection procedures and policies.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Excel, Word and Teams to support daily tasks.

Responsibilities

• Generate invoices and credit notes, and dispatch collection letters and emails per procedures.
• Undertake sales ledger, debt and income collection administration.
• Assist with write-off and refund processes.
• Collaborate with colleagues to ensure consistent service delivery.
• Identify opportunities for process improvements within the department.
• Support individuals navigating financial systems and processes.
• Deliver excellent customer service while maintaining confidentiality.
• Ensure compliance with organisational policies and regulations.

Skills

Administration experience

Income management understanding

Discretion with sensitive information

Professional service

Tools

Microsoft Excel

Microsoft Word

Teams

Job description

Michael Page is recruiting an Income Admin Officer for a temporary role in the higher education sector in the Greater London area. You will provide financial support to individuals, resolve queries, and contribute to a smooth income collection process with confidentiality and professionalism.

Responsibilities include invoicing, debt collection administration, and assisting with write-offs and refunds, while seeking process improvements and delivering excellent internal and external service.