Temp Rent & Income Administrator - London

Confidential; Greater London; On-site; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly rate

Supportive working environment

Opportunity to gain housing sector经验

Job summary

Confidential in London is seeking an organised Income Administrator to join the income management team on a temporary 6–12 month contract. You will support rent accounts, monitor balances and handle resident enquiries with professionalism.

The role requires accuracy, strong numerical ability and effective communication, with the ability to work independently in a busy housing environment.

Qualifications

• Previous experience in administration, finance or income management.
• Strong numerical skills and attention to detail.
• Good communication and customer service abilities.

Responsibilities

• Provide administrative support to the income management and rent collection team.
• Maintain accurate rent account records and update housing management systems.
• Monitor rent accounts, identify outstanding balances and assist with arrears reporting.
• Process payments, adjustments and account information in line with internal procedures.
• Contact residents regarding rent accounts and outstanding balances, escalating cases where appropriate.
• Assist income officers with arrears cases, payment arrangements and follow-up actions.
• Respond to resident enquiries regarding rent payments, balances and account statements.
• Prepare reports, correspondence and documentation relating to rent accounts and arrears.
• Liaise with housing officers, income officers and other internal teams to resolve account queries.
• Ensure records are accurate, confidential and maintained in accordance with data protection requirements.

Skills

Numerical skills

Attention to detail

Communication skills

Organisational skills

Tools

Microsoft Office

Spreadsheets

Database systems

Job description

Confidential in London is seeking an organised Income Administrator to join the income management team on a temporary 6–12 month contract. You will support rent accounts, monitor balances and handle resident enquiries with professionalism.

The role requires accuracy, strong numerical ability and effective communication, with the ability to work independently in a busy housing environment.