Remote Housing Caseworker — Temporary, Help at-risk Clients

Citizens Advice Ltd; Cheltenham; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

North & West Gloucestershire Citizens Advice (N&WGCA) provides free, independent, confidential and impartial advice and information to everyone on their rights and responsibilities. We have offices in Gloucester, Cheltenham, Tewkesbury and Cinderford.

Although we are part of the national Citizens Advice network, N&WGCA is an independent charity and company limited by guarantee. We are looking for a Temporary Housing Caseworker to support clients in the Cheltenham and Tewkesbury areas who are

Qualifications

• Temporary Housing Caseworker role to support clients in Cheltenham and Tewkesbury who are homeless or at risk.
• Provide income maximisation, energy, budgeting and debt advice to improve financial position.

Responsibilities

• Work from home alongside our Housing Specialist and report to Health Projects Manager.
• Provide housing guidance and support, plus income maximisation, energy, budgeting and debt advice.
• Help clients access financial support they are entitled to.

Job description

North & West Gloucestershire Citizens Advice (N&WGCA) provides free, independent, confidential and impartial advice and information to everyone on their rights and responsibilities. We have offices in Gloucester, Cheltenham, Tewkesbury and Cinderford.

Although we are part of the national Citizens Advice network, N&WGCA is an independent charity and company limited by guarantee. We are looking for a Temporary Housing Caseworker to support clients in the Cheltenham and Tewkesbury areas who are