Remote Growth SDR: Cross-Sell & Upsell Expert

Furza Training Group; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Uncapped commission

Remote work with London office option

25 days annual leave

Pension

Private medical

Cycle to work

Job summary

Furza Training Group's client, a leading UK B2B SaaS provider for estate professionals, seeks an ambitious Sales Development Representative. You will unlock value from an existing customer base, qualify cross-sell opportunities and drive top-of-funnel growth with support from the Customer Success team.

You'll receive comprehensive training, clear career progression, and a competitive package including £35,000 base salary with £15,000 OTE.

Qualifications

• Experience in a B2B sales role, ideally with a consultative approach to identifying customer needs
• Comfortable managing structured outbound prospecting alongside inbound enquiry handling
• Outstanding organisational and time management skills — able to manage a large existing account base and work to deadlines
• Self-motivated and results-orientated, with the ability to work on your own initiative in a fast-moving, performance-led environment
• A direct, candid communication style — able to build rapport quickly and represent our client credibly to established clients
• Genuine curiosity about customer needs, with the ability to match them to the right product solution
• Minimum intermediate IT skills in Google Slides/Sheets or PowerPoint/Excel
• Knowledge of property, software or digital media backgrounds and a proven track record of working across a varied product portfolio would be a huge advantage, but not essential

Responsibilities

• Proactively outbound call existing clients to identify and qualify cross-sell and upsell opportunities across our client's full product portfolio
• Manage the qualification and progression of inbound enquiries from existing customers interested in additional products or modules
• Own a structured client engagement coverage model, ensuring every allocated account is contacted on a scheduled basis
• Build and maintain a healthy pipeline of growth opportunities in Salesforce, with accurate, up-to-date account and opportunity records
• Work closely with Customer Success Managers to spot expansion signals early and coordinate outreach without duplicating effort
• Continually develop your product, market and competitor knowledge so you can speak credibly about the entire portfolio
• Handle incoming customer queries related to additional products or services, owning each enquiry through to resolution
• Act as a professional ambassador for our client at customer-facing events or conversations when required

Skills

B2B sales

Outbound prospecting

Inbound enquiry handling

Time management

Communication

Office tools

Tools

Salesforce

Google Slides/Sheets

Job description

Furza Training Group's client, a leading UK B2B SaaS provider for estate professionals, seeks an ambitious Sales Development Representative. You will unlock value from an existing customer base, qualify cross-sell opportunities and drive top-of-funnel growth with support from the Customer Success team.

You'll receive comprehensive training, clear career progression, and a competitive package including £35,000 base salary with £15,000 OTE.