Remote Form Routing Specialist

Hrstalentsolutions; Huddersfield; Teletrabalho; GBP 33 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Resumo da oferta

HRSTA Talent Solutions is seeking a Form Destination Assistant for remote work in the United Kingdom. The role involves routing online forms to the correct queues, providing clear acknowledgements, and maintaining accurate records of submissions and destinations.

The position is flexible between full-time and part-time hours, with pay of £24.00–£26.00 per hour, and focuses on precise classification rather than content assessment.

Qualificações

• Experience with routing or triage is a plus.
• Good written communication and note-taking.
• Ability to follow routing tables and document decisions clearly.

Responsabilidades

• Identify the form type and topic selected by the sender.
• Route or forward the submission to the appropriate online queue.
• Record uncertainty and request guidance when the topic is unclear.
• Provide acknowledgement of receipt without promising content acceptance.
• Flag duplicates or link repeated submissions according to process.

Conhecimentos

Form routing

Customer service

Office administration

Descrição da oferta de emprego

HRSTA Talent Solutions is seeking a Form Destination Assistant for remote work in the United Kingdom. The role involves routing online forms to the correct queues, providing clear acknowledgements, and maintaining accurate records of submissions and destinations.

The position is flexible between full-time and part-time hours, with pay of £24.00–£26.00 per hour, and focuses on precise classification rather than content assessment.