Remote Form Routing Specialist

HRS Talent Solutions; Huddersfield; Teletrabalho; GBP 33 000 - 36 000; Tempo integral

Resumo da oferta

HRS Talent Solutions is seeking a Form Destination Assistant to ensure submitted forms reach the right queue in a remote setting. The role focuses on accurate destination and acknowledgement, not on eligibility checks.

You begin by identifying the form type and topic, forwarding to the correct online queue when there is a match, and asking for guidance when there is ambiguity. The position is remote, full-time or part-time, with pay of £24.00–£26.00 per hour.

Qualificações

• Experience sorting messages and routing tasks to the right team.
• Ability to read and interpret form type and topic.
• Comfort working remotely and handling multiple submissions.

Responsabilidades

• Route submitted forms to the correct queue and provide acknowledgement.
• Record the chosen destination and a brief reason when routing is not obvious.
• Avoid paraphrasing or altering the original request.

Conhecimentos

Customer service

Forms routing

Remote work

Attention to detail

Descrição da oferta de emprego

HRS Talent Solutions is seeking a Form Destination Assistant to ensure submitted forms reach the right queue in a remote setting. The role focuses on accurate destination and acknowledgement, not on eligibility checks.

You begin by identifying the form type and topic, forwarding to the correct online queue when there is a match, and asking for guidance when there is ambiguity. The position is remote, full-time or part-time, with pay of £24.00–£26.00 per hour.