Remote Contact Preferences Specialist

HRS Talent Solutions; Nottingham; Remote; GBP 34,000 - 37,000; Full time

Job summary

HRS Talent Solutions is seeking a Contact Preference Records Clerk to work remotely in the UK. The role handles customer record changes with careful validation and documented notes, paying £24.75–£26.75 per hour on a full- or part-time basis.

The job focuses on updating authorised contact methods, ensuring accuracy, and maintaining change histories without making policy decisions or campaign design. Strong reading and computer skills are essential.

Qualifications

• Experience in office administration is an advantage.
• Ability to read a short written request and compare two detail sets.
• Comfortable using a computer to make simple changes.

Responsibilities

• Identify the requested change and the target contact record.
• Verify accuracy before updating the record with the approved channel.
• Record changes with sources and maintain history for traceability.
• Flag duplicates or conflicts for review with the team.
• Remain within defined procedure and boundaries for decisions.

Skills

Office Administration

Customer Records

Remote work

Job description

HRS Talent Solutions is seeking a Contact Preference Records Clerk to work remotely in the UK. The role handles customer record changes with careful validation and documented notes, paying £24.75–£26.75 per hour on a full- or part-time basis.

The job focuses on updating authorised contact methods, ensuring accuracy, and maintaining change histories without making policy decisions or campaign design. Strong reading and computer skills are essential.