Remote-First Senior CSM – EMEA, ICS, Equity

Talenzon; United Kingdom; On-site; GBP 76,500 - 93,500; Full time

Benefits offered by this job

Comprehensive benefits plan

Competitive equity package

Job summary

Talenzon is seeking a Customer Success Manager to serve as a trusted advisor to our industrial clients in the United Kingdom. The successful candidate will drive adoption, ensure satisfaction, and align solutions with customer goals.

This role involves engaging with multiple stakeholders, managing complex relationships, and traveling across the EMEA region to strengthen customer ties. Comprehensive benefits and a competitive equity package are included.

Qualifications

• 5+ years of experience in Customer Success, Account Management, or similar roles in cybersecurity.
• Familiarity with industrial control systems (ICS) or OT security is preferred.
• Proven ability to manage complex customer relationships.

Responsibilities

• Serve as the primary post-sales point of contact for customers.
• Drive successful onboarding, implementation, and adoption of solutions.
• Conduct regular business reviews to assess value realization.

Skills

Customer Success Management

Account Management

Stakeholder Influence

Communication Skills

Relationship Building

Fluency in English

Job description

Talenzon is seeking a Customer Success Manager to serve as a trusted advisor to our industrial clients in the United Kingdom. The successful candidate will drive adoption, ensure satisfaction, and align solutions with customer goals.

This role involves engaging with multiple stakeholders, managing complex relationships, and traveling across the EMEA region to strengthen customer ties. Comprehensive benefits and a competitive equity package are included.