Remote E-Commerce Operations Leader: Scale & Optimize

Placements24; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Remote work flexibility

Health insurance

Retirement plan

Professional development

Job summary

Placements24 is seeking a highly experienced Remote E-commerce Operations Manager to lead our online sales channels and optimize every aspect of the e-commerce workflow. You will own site performance, order fulfillment, customer service, and continuous process improvement from a remote location.

This is a strategic role requiring strong leadership and data-driven decision-making. You will manage a remote team, partner with marketing and tech, and drive efficiency and scalability to deliver an

Qualifications

• Extensive experience in e-commerce operations management with a proven track record.
• Strong understanding of OMS/WMS and shipping integrations.
• Excellent leadership and remote team management skills.

Responsibilities

• Manage day-to-day operations of the e-commerce platform ensuring site performance.
• Oversee order fulfillment, shipping logistics, and inventory management.
• Develop strategies to improve efficiency, reduce costs, and enhance CSAT.
• Lead and mentor a remote team of e-commerce professionals.
• Analyze KPIs to drive continuous improvement across functions.
• Collaborate with marketing, sales, and technology to align strategies.

Skills

E-commerce operations

Leadership

Data analysis

Process improvement

Cross-functional collaboration

Tools

OMS

WMS

Shipping integrations

Job description

Placements24 is seeking a highly experienced Remote E-commerce Operations Manager to lead our online sales channels and optimize every aspect of the e-commerce workflow. You will own site performance, order fulfillment, customer service, and continuous process improvement from a remote location.

This is a strategic role requiring strong leadership and data-driven decision-making. You will manage a remote team, partner with marketing and tech, and drive efficiency and scalability to deliver an