Operations Manager - Remote

Placements24; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote position

Annual performance bonuses

Health insurance

Job summary

Placements24 seeks an experienced Operations Manager to lead remote operations across distributed teams, driving efficiency and quality while leveraging technology to scale processes.

You will design remote-friendly workflows, mentor staff, monitor metrics, manage budgets, and ensure compliance with industry standards and ERP/CRM usage.

Qualifications

• Bachelor's degree required or equivalent experience.
• Experience leading remote or distributed teams in a fast-paced environment.
• Strong understanding of operations best practices and performance metrics.
• Proficiency with CRM and ERP systems; data-driven decision making.

Responsibilities

• Develop and implement operational strategies for a remote working model.
• Oversee daily operations and ensure efficiency and productivity across teams.
• Lead, mentor, and develop remote-based operational staff and culture.
• Monitor metrics, analyze data, and implement improvements to boost performance.
• Manage budgets and resources to meet financial targets.
• Ensure compliance with policies, procedures and industry standards in remote contexts.

Skills

Remote team leadership

Operational strategy

Process improvement

Data analytics

Project management

CRM/ERP proficiency

Education

Bachelor's degree in Business Administration or related field

Tools

CRM

ERP

Job description

Our client is seeking an experienced and adaptable Operations Manager to lead and manage operational functions within a fully remote capacity, overseeing teams and processes across geographical boundaries. This role is essential for ensuring operational efficiency, driving performance, and maintaining high standards of quality in a distributed work environment. You will focus on leveraging technology, optimizing workflows, and fostering a collaborative remote culture. The ideal candidate is a strategic thinker with a proven ability to manage remote teams and implement effective operational strategies that support the company's growth objectives.

Key Responsibilities

• Develop and implement operational strategies and processes suitable for a remote working model.
• Manage and oversee daily operations, ensuring efficiency and productivity across all teams.
• Lead, mentor, and develop remote-based operational staff, fostering a positive and high-performance culture.
• Monitor key operational metrics, analyze data, and implement improvements to enhance performance.
• Manage budgets and resources effectively to achieve operational goals within designated financial parameters.
• Ensure compliance with company policies, procedures, and relevant industry standards in a remote context.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, with a strong emphasis on remote operations or managing distributed teams.
• Proven ability to lead and motivate teams in a virtual environment.
• Excellent understanding of operational best practices, process improvement, and project management.
• Strong analytical and problem-solving skills.
• Proficiency with remote collaboration tools, CRM, and ERP systems .

Benefits

• Competitive salary with annual bonuses based on performance.
• Fully remote position offering significant flexibility and work-life integration.
• Comprehensive health, dental, and vision insurance coverage.
• Opportunities for professional growth, training, and development.
• A chance to significantly impact the operational success of a remote-first organization.