Remote Delivery Program Leader – Enterprise SaaS

Docker; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Remote-first by design

Flexibility that fits your life

Generous PTO and Whaleness breaks

Home office stipend

Technology stipend (US$100 net/mo)

Job summary

Docker is seeking a Delivery Program Manager for its Professional Services team to translate customer requirements into scoped engagements and manage them through delivery. You will design repeatable service offerings while also scoping detailed SOWs, operating with high autonomy in a remote-first environment.

You will work with solution architects, forward deployed engineers, and delivery partners to ensure end-to-end delivery, governance, and successful outcomes for enterprise customers across

Qualifications

• 8+ years of experience in technical program management or equivalent cross-functional roles.
• Experience delivering implementation, migration, or adoption engagements for enterprise customers.
• Strong technical fluency and systems thinking; able to discuss architecture and dependencies.

Responsibilities

• Operationalize the end-to-end engagement lifecycle from scoping to retrospectives.
• Directly manage customer engagements: plan governance, track milestones, manage risks and dependencies.
• Review scopes with solution architects to ensure estimates and timelines hold up in delivery.

Skills

Technical program management

B2B SaaS experience

Program building

Technical fluency

Structured problem solving

PS tooling

Executive communication

Ownership

Tools

Salesforce

NetSuite

PSA tools

Job description

Docker is seeking a Delivery Program Manager for its Professional Services team to translate customer requirements into scoped engagements and manage them through delivery. You will design repeatable service offerings while also scoping detailed SOWs, operating with high autonomy in a remote-first environment.

You will work with solution architects, forward deployed engineers, and delivery partners to ensure end-to-end delivery, governance, and successful outcomes for enterprise customers across