Remote Delivery Program Lead for Enterprise Services

Docker, Inc.; United Kingdom; Remote; GBP 63,000 - 90,000; Full time

Benefits offered by this job

Remote-first by design

Flexible schedule

Generous PTO

Home office stipend

Conference/learning budget

Parental leave

Job summary

Docker, Inc. is seeking a Delivery Program Manager for its Professional Services team. You will embed with sales, solution architects, forward deployed engineers, and delivery partners to translate customer requirements into scoped service engagements and manage them through delivery.

You will design repeatable service offerings, scope detailed SOWs, and drive delivery with autonomy and accountability in a remote-first environment.

Qualifications

• 8+ years of experience in technical program management or equivalent cross-functional roles.
• Experience delivering enterprise-scale implementations for B2B SaaS or infrastructure software.
• Ability to design new delivery programs and scalable processes.

Responsibilities

• Operationalize end-to-end engagement lifecycle from scoping to delivery and handoff.
• Manage customer engagements including governance cadences, milestones, risks, and escalations.
• Collaborate with solution architects to validate scopes, estimates, and timelines.
• Develop reusable assets: playbooks, templates, reference architectures.

Skills

Technical program management

Delivery leadership

Cross-functional collaboration

SaaS/infra software experience

Looker/Tableau data analytics

Salesforce/NetSuite/PSA tools

Tools

Salesforce

NetSuite

PSA tools

Job description

Docker, Inc. is seeking a Delivery Program Manager for its Professional Services team. You will embed with sales, solution architects, forward deployed engineers, and delivery partners to translate customer requirements into scoped service engagements and manage them through delivery.

You will design repeatable service offerings, scope detailed SOWs, and drive delivery with autonomy and accountability in a remote-first environment.