Remote customer support specialist

JR United Kingdom; Leeds; Remote; GBP 25,000 - 35,000; Full time

Job summary

An innovative recruitment firm is seeking a dedicated Customer Support Specialist to join their remote team. In this role, you will be the frontline of customer interaction, addressing inquiries and resolving technical issues to ensure customer satisfaction. Your contributions will be essential in maintaining a positive customer experience and collaborating with teams to tackle challenges. If you are passionate about helping others and thrive in a remote environment, this position offers the opportunity to make a significant impact while enjoying the flexibility of working from home.

Qualifications

• Experience in customer support roles with a focus on satisfaction.
• Ability to troubleshoot technical issues effectively.

Responsibilities

• Provide excellent customer support through various communication channels.
• Maintain accurate records of customer interactions.

Skills

Customer Support

Technical Troubleshooting

Communication Skills

Education

High School Diploma

Bachelor's Degree

Job description

Social network you want to login/join with:

Remote customer support specialist, leeds, west yorkshire

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Client:

Location:

leeds, west yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Company Description

FutureFocus Recruitment delivers end-to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices.

Role Description

This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues.