Remote customer support specialist

JR United Kingdom; Ashton-under-Lyne; Remote; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Remote Customer Support Specialist to enhance customer satisfaction. In this full-time role, you will address customer inquiries and troubleshoot technical issues through various communication channels. Your expertise will help maintain accurate records of interactions and collaborate with teams to resolve challenges. This position offers the opportunity to work remotely while contributing to a supportive environment that values your input and skills. If you are passionate about customer service and looking for a rewarding role, this opportunity is perfect for you.

Qualifications

• Proven experience in customer service or support roles.
• Strong ability to troubleshoot technical issues effectively.

Responsibilities

• Provide excellent customer support and ensure satisfaction.
• Address customer inquiries and troubleshoot technical issues.

Skills

Customer Service Skills

Technical Troubleshooting

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Bachelor's Degree

Job description

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Remote customer support specialist, ashton-under-lyne

Client:

Location: ashton-under-lyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Company Description

FutureFocus Recruitment delivers end-to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices.

Role Description

This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues.