Remote customer support specialist

JR United Kingdom; Altrincham; Remote; GBP 25,000 - 35,000; Full time

Job summary

An innovative recruitment firm is seeking a dedicated Customer Support Specialist for a full-time remote position. In this role, you will be the voice of the company, ensuring customer satisfaction through effective communication and technical support. You will address inquiries, troubleshoot issues, and maintain accurate records, all while collaborating with various teams to resolve complex challenges. If you are passionate about customer service and looking for a rewarding opportunity to make a difference, this role is perfect for you.

Qualifications

• Experience in customer support roles with a focus on technical issues.
• Strong communication skills and ability to work collaboratively.

Responsibilities

• Provide excellent customer support and ensure customer satisfaction.
• Address customer inquiries and troubleshoot technical issues.

Skills

Customer Support

Technical Troubleshooting

Communication Skills

Job description

Job Description

Company Description

FutureFocus Recruitment delivers end-to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices.

Role Description

This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues.