Remote customer support specialist

JR United Kingdom; Bolton; Remote; GBP 25,000 - 35,000; Full time

Job summary

An innovative recruitment firm is seeking a dedicated Customer Support Specialist to join their remote team. In this full-time role, you will be the frontline support for customers, ensuring their inquiries are addressed promptly and effectively. Your responsibilities will include troubleshooting technical issues and maintaining accurate records of interactions. This is a fantastic opportunity for someone who is passionate about customer service and wants to make a real difference in customer experiences. Join a forward-thinking company that values your contributions and offers a supportive work environment.

Qualifications

• Experience in customer support roles with a focus on customer satisfaction.
• Ability to troubleshoot technical issues effectively.

Responsibilities

• Provide excellent customer support and ensure customer satisfaction.
• Address customer inquiries and troubleshoot technical issues.

Skills

Customer Service

Technical Troubleshooting

Communication Skills

Education

High School Diploma

Bachelor's Degree

Job description

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Remote customer support specialist, Bolton

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EU work permit required:

Yes

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Company Description

FutureFocus Recruitment delivers end-to-end talent acquisition services, ensuring that organizations stay competitive. Our holistic process nurtures the success of both clients and candidates. We provide strategic support to help businesses find the right talent. Our mission is to create success for both our clients and candidates through effective recruitment practices.

Role Description

This is a full-time remote role for a Customer Support Specialist at SkillSynergy. The Customer Support Specialist will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves addressing customer inquiries, troubleshooting technical issues, and providing assistance through various communication channels. The specialist will also maintain accurate records of customer interactions and collaborate with other teams to resolve challenging issues.