Remote Customer Success Lead: Adoption & Renewal
Thynk
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Job summary
Thynk is a rapidly growing SaaS company redefining the 2T$ hospitality industry with a remote-first culture. The Customer Success role owns the post-implementation lifecycle, focusing on adoption, renewal readiness and value realization rather than commercial contracts or partnerships.
You will collaborate with Account Management, Professional Services, Product & Support, Sales and SalesOps to nurture relationships, drive adoption, identify risks, and support renewals across multiple time zones
Job description
Thynk is a rapidly growing SaaS company redefining the 2T$ hospitality industry with a remote-first culture. The Customer Success role owns the post-implementation lifecycle, focusing on adoption, renewal readiness and value realization rather than commercial contracts or partnerships.
You will collaborate with Account Management, Professional Services, Product & Support, Sales and SalesOps to nurture relationships, drive adoption, identify risks, and support renewals across multiple time zones
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