Remote Customer Solutions Engineering Lead for SaaS Growth

HireQ Talent; Coventry; Remote; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Fully Remote UK

Job summary

HireQ Talent is seeking a Lead for Customer Solutions Engineering to guide a fast-growing SaaS business across Europe. You will lead a team of Solutions Engineers and Pre-Sales professionals, bridging technology and commercial outcomes while shaping integration strategies.

This senior role requires strong customer engagement, technical leadership, and a track record in API-driven integrations. The position is fully remote within the UK with a salary up to £80,000.

Qualifications

• Experience leading customer-facing engineering teams in SaaS.
• Proven ability to translate business needs into technical solutions.
• Strong track record in integrations and API-led design.
• Experience with pre-sales activities.
• Excellent stakeholder management and communication.

Responsibilities

• Lead and develop Solutions Engineers and Pre-Sales Consultants.
• Serve as senior technical advisor in engagements.
• Oversee complex integration and implementation projects.
• Collaborate with Product and Engineering to deliver requirements.
• Drive onboarding and solution delivery improvements.

Skills

SaaS

Customer-facing

Pre-Sales

Leadership

API integrations

EDI knowledge

Stakeholder management

Commercial acumen

Job description

HireQ Talent is seeking a Lead for Customer Solutions Engineering to guide a fast-growing SaaS business across Europe. You will lead a team of Solutions Engineers and Pre-Sales professionals, bridging technology and commercial outcomes while shaping integration strategies.

This senior role requires strong customer engagement, technical leadership, and a track record in API-driven integrations. The position is fully remote within the UK with a salary up to £80,000.