Remote Customer Operations & Inside Sales Specialist

326 Altera Semiconductor Technology UK Limited; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

326 Altera Semiconductor Technology UK Limited in London is seeking an experienced Inside Sales Representative and Customer Operations professional to own the end-to-end Lead-to-Order process for assigned customers and distribution partners.

You will manage demand signals, order execution, escalations, and account health, collaborating with field sales, FAEs, and distributors to maintain strong relationships and ensure accurate forecasts and timely deliveries.

Qualifications

• Bachelor's degree or equivalent in business or related field.
• 3+ years in a customer operations, inside sales, or sales operations role in a semiconductor/high-tech environment.
• Familiarity with high-touch technical sales and distribution models.
• Proficiency in CRM systems (e.g., Salesforce), Excel, and ERP tools.

Responsibilities

• Build and maintain strong customer relationships with field sales and procurement teams.
• Manage demand signals, order execution, and account health across the lead-to-order process.
• Provide back-office support for pricing, quotes, and design inquiries.
• Coordinate with distributors and customers on orders and escalations.
• Prepare sales reports and pipeline updates for internal stakeholders.
• Assist in onboarding new sales team members with internal tools.

Skills

Customer operations

Inside sales

Sales operations

CRM systems (Salesforce)

Excel

ERP tools

Education

Bachelor’s degree or equivalent experience in business, or a related field

Tools

Salesforce CRM

ERP software

CRM software

Job description

326 Altera Semiconductor Technology UK Limited in London is seeking an experienced Inside Sales Representative and Customer Operations professional to own the end-to-end Lead-to-Order process for assigned customers and distribution partners.

You will manage demand signals, order execution, escalations, and account health, collaborating with field sales, FAEs, and distributors to maintain strong relationships and ensure accurate forecasts and timely deliveries.