Remote Customer Ops & Inside Sales Specialist

Altera; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

Altera is seeking an organized Inside Sales Representative and Customer Operations professional in London with remote work options. You will own the lead-to-order cycle, manage demand signals and order execution, and partner with field sales, FAEs, and distribution channels to drive customer intimacy and revenue growth.

Responsibilities include maintaining account health, handling pricing requests, and coordinating with cross-functional teams.

Qualifications

• Bachelor's degree or equivalent experience in business or related field.
• 3+ years in customer operations, inside sales, or sales operations.
• Experience owning customer issues end-to-end in semiconductor/high-tech environments.
• Familiarity with high-touch technical sales and distribution models.
• Proficient with CRM systems (e.g., Salesforce), Excel, and ERP tools.
• Fluent English and the local language of the region where customers reside.

Responsibilities

• Own end-to-end customer relationship across Lead-to-Order process.
• Build and maintain strong relationships with customers and distribution partners.
• Provide back-office support for pricing, design registrations, and orders.
• Coordinate orders, licensing, escalations, and communication with customers.
• Prepare sales reports, pipeline updates, and account summaries.
• Support QBRs and territory reviews with data insights.

Skills

Interpersonal skills

English fluency

Organized

Proactive relationship-building

Customer-focused

Communication skills

Industry knowledge (semiconductors /高‑

Education

Bachelor's degree

Tools

Salesforce

Excel

ERP tools

Job description

Altera is seeking an organized Inside Sales Representative and Customer Operations professional in London with remote work options. You will own the lead-to-order cycle, manage demand signals and order execution, and partner with field sales, FAEs, and distribution channels to drive customer intimacy and revenue growth.

Responsibilities include maintaining account health, handling pricing requests, and coordinating with cross-functional teams.