Remote Customer Operations Associate

Nigel Wright Recruitment; Stockton-on-Tees; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading design-led lingerie and apparel brand is looking for a Customer Operations Representative to join their team. The role involves precise order entry, customer query resolution, and providing comprehensive support. Ideal candidates have experience in customer service and strong skills in Microsoft Dynamics 365. This position offers a competitive salary of £25-30k plus benefits, with a remote start and potential office location in Stockton-on-Tees.

Qualifications

• 1–2 years in customer service, order processing, or sales support.
• Experience with Microsoft Dynamics 365 or similar ERP.
• Strong Excel skills including vlookups and formatting.

Responsibilities

• Enter orders into Microsoft Dynamics 365 accurately.
• Prepare invoices and monitor stock availability.
• Respond to customer queries regarding orders.

Skills

Customer service experience

Expertise in Microsoft Dynamics 365

Strong Excel skills

Clear communication in English

Attention to detail

Tools

Microsoft Dynamics 365

Excel

Job description

A leading design-led lingerie and apparel brand is looking for a Customer Operations Representative to join their team. The role involves precise order entry, customer query resolution, and providing comprehensive support. Ideal candidates have experience in customer service and strong skills in Microsoft Dynamics 365. This position offers a competitive salary of £25-30k plus benefits, with a remote start and potential office location in Stockton-on-Tees.