Fashion Customer Service & Operations Associate

TRP Recruitment ltd; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fashion supplier in Greater London is seeking a proactive Customer Service & Operations Representative to enhance their administrative team. This full-time, in-office position requires strong communication and Excel skills, as well as a genuine interest in fashion. Responsibilities include delivering exceptional customer service, stock management, and providing administrative support. Ideal candidates should thrive in fast-paced environments and have excellent organisational abilities. The role offers flexibility, including early close on Fridays.

Qualifications

• Strong written and verbal communication skills are essential.
• Must be highly organised, proactive, and numerate.
• Confident IT user with strong Excel skills needed.

Responsibilities

• Deliver a high standard of customer service across all channels.
• Process stock orders using the in-house system.
• Replenish stock weekly using Excel-based sheets.
• Import weekly sales data into internal systems.

Skills

Strong written and verbal communication skills

Highly organised

Proactive

Strong Excel skills

Ability to work to tight deadlines

Interest in fashion

Dynamic and team-oriented

Job description

A fashion supplier in Greater London is seeking a proactive Customer Service & Operations Representative to enhance their administrative team. This full-time, in-office position requires strong communication and Excel skills, as well as a genuine interest in fashion. Responsibilities include delivering exceptional customer service, stock management, and providing administrative support. Ideal candidates should thrive in fast-paced environments and have excellent organisational abilities. The role offers flexibility, including early close on Fridays.